BT continued to generate the highest volume of com

first_imgBT continued to generate the highest volume of complaints about pay TV services to UK regulator Ofcom in the first quarter of this year, with 0.15 complaints per 1,000 customers.TalkTalk generated the second highest volume of complaints, with 0.12 per 1,000, an increase since the fourth quarter of last year.Cable operator Virgin Media generated an average number of complaints for the industry, with 0.04 per 1,000, while Sky imporved its performance to as few as 0.01 complaints per 1,000 customers.In broadband, EE generated the highest number of complaints – 0.51 per 1,000 – an increase in the number of complaints quarter-on-quarter and the highest level since the first quarter of 2013.BT, Plusnet and TalkTalk generated above average levels of complaits for the period, while Virgin Media generated a small but growing number of complaints at 0.06 per 1,000. Sky delivered the best performance, with 0.05 complaints per 1,000 customers.last_img read more

More than two years after doctors in Jerusalem rem

first_imgMore than two years after doctors in Jerusalem removed thousands of barklike lesions that had prevented Mahmoud Taluli from using his hands for more than a decade, he continues his battle with a rare, incurable skin condition. But even with another surgery planned for later this summer — his fifth in the pioneering treatment at Hadassah Medical Center — Taluli considers himself a winner.”After years of suffering and solitude, I can finally live a normal life,” said Taluli, 44, who lives in Gaza and suffers from epidermodysplasia verruciformis, an extremely rare condition caused by his immune system’s inability to fight off the ubiquitous human papillomavirus, resulting in painful gray and white growths on his hands and other parts of his body. His severe form of this condition has been documented only a handful of times around the world and has been nicknamed “tree man” syndrome because the large growths can resemble tree bark.Last month, a man in Bangladesh with a similar condition made international headlines with his pleas for doctors to amputate his hands after a series of unsuccessful surgeries to remove his lesions. As in Taluli’s case, the lesions on the Bangladeshi patient keep growing back, leaving him in severe pain and unable to use his hands, according to media reports.Although he has not spoken with that patient or his doctors, Michael Chernofsky, the senior hand and microvascular surgeon at Hadassah who is overseeing Taluli’s treatment, says that amputation is not a good solution. In fact, when Taluli first arrived for treatment at Hadassah in 2017, he said that doctors in Egypt and Jordan had recommended amputation of his hands — an option Taluli refused.”Amputation is a nonstarter that would create more problems,” Chernofsky said, explaining that if the patient’s hands were cut off, the patient would likely continue to have severe pain from nerves severed in the amputation process. And the skin condition would continue to affect the rest of a patient’s body, he said.”But I really feel bad for this patient in Bangladesh, and it seems like his desire for amputation is an index of his frustration levels,” he said.Treating Taluli, and ultimately saving his hands, has been a long process — and it isn’t over yet. In four operations since 2017, doctors have removed thousands of lesions from his hands and other parts of his body. Using scalpels and other instruments, they make incisions that are often deep enough to require skin grafts to aid in healing. The operations have been largely successful in clearing away enough growths to allow Taluli to use his hands, but new growths continue to appear. The team will operate for a fifth time later this summer to remove new lesions on various areas of his body as well as some scar tissue from previous operations.”We realized he was just reinfecting himself by touching lesions, then touching other parts of his body,” Chernofsky said. Not only are existing lesions at risk of spreading to other areas of his body, but if the deep roots of each lesion are not completely removed, the growth returns, Chernofsky said. “You can’t just shave these off at the surface,” Chernofsky said. “You have to remove every last shred.” Removing the roots of the lesions also relieves the pain they cause as they compress nerves. “In the beginning, I wasn’t sure our approach would work,” Chernofsky said, explaining there is no medical protocol for treating the condition. “We didn’t know if there would be anything viable left of his hands, but thank God it’s working.”Doctors are now working to map Taluli’s genome to pinpoint the genetic abnormality that keeps his immune system from fighting off HPV, which comes in more than a hundred strains and can cause warts and even some types of cancer but is usually harmless. Taluli does not have the same genetic mutation that most other patients with the condition have, doctors said.Ideally, the Hadassah doctors will develop some type of tailored immunological-based treatment for Taluli to allow his body to better fight HPV. They also hope to learn more about the still mysterious human papillomavirus virus and why it affects different people in different ways.Another challenge is that Taluli lives in Gaza, where the ailing medical system does not offer physical therapy that would ensure better future function for his hands. Patients from the increasingly isolated and impoverished enclave also must obtain permission from Palestinian and Israeli officials to enter Israel for care. Taluli’s case has been approved so far, and he is thankful for the treatment.”The surgery has completely changed my life,” he said in response to questions submitted by email. “I can play with my children. I can go to family events. I no longer need to cover my hands when I go out in public.” Sara Toth Stub is a Jerusalem-based journalist. You can follow her work on Twitter: @saratothstub. Copyright 2019 NPR. To see more, visit https://www.npr.org.last_img read more

Taxi ploughs into Moscow crowd including soccer fans injuring 8

first_imgPhoto: ReutersPhoto: Reuters A taxi drove into a crowd of pedestrians near Moscow’s Red Square on Saturday, injuring eight people including two Mexicans in the city for the soccer World Cup which Russia is hosting, officials and eyewitnesses said.The incident took place as residents and visiting soccer fans thronged the centre of Moscow on a balmy summer evening, a short distance from the Kremlin.Moscow’s traffic management authority said the taxi driver had a driver’s licence issued in Kyrgyzstan, a mainly Muslim ex-Soviet republic. It cited the driver, who was in police custody, as saying he had not driven into the crowd on purpose.Moscow Mayor Sergei Sobyanin said in a post on Twitter: “There was an unpleasant incident with a taxi. The driver lost control of the vehicle.”The city’s police said they had opened a criminal investigation into a suspected violation of the traffic code.Eight people were hurt and had been taken to hospital, Moscow city’s healthcare department said in a statement. It said seven were in a satisfactory condition, while one woman was seriously hurt.The Mexican embassy in Moscow said two Mexican women had been lightly injured. Also among those hurt were a Ukrainian and two Russian citizens, Russia’s TASS news agency quoted a source in the emergency services as saying.Video of the incident posted on social media showed the yellow Hyundai taxi pull sharply out of a line of stationary traffic, accelerate and mount the narrow pavement, which was packed with pedestrians.The vehicle drove for about 10 metres along the pavement, bowling over pedestrians, with some of them being carried along on the bonnet of the car.The taxi came to a halt after hitting a traffic sign. As bystanders tried to pull open the driver’s side door, the driver, dressed in black trousers and black T-shirt, jumped out and sprinted away.More bystanders chased after him and could be seen trying to tackle him to the ground as the footage ended.MEXICO SOCCER MATCHA witness told Reuters that some of the people hit were wearing Mexican team colours. Mexico take on Germany on Sunday in their first World Cup match at Moscow’s Luzhniki stadium, and thousands of Mexican fans are in the Russian capital.A second witness at the scene told Reuters about the driver of the taxi: “He was pulled out of the vehicle, he ran off but bystanders apprehended him. He was shouting: ‘It wasn’t me’.”Another witness, Viktoria Geraimovich, said she called the emergency services on her mobile phone.Describing the actions of the driver, she said: “He ran into a group of Mexicans. There were shouts, moans. He was only stopped because he hit a traffic sign.”“Someone gave him a punch in the face. He stayed in the car, people came up to him, said what are you doing, punched him in the face, he opened the door and tried to run away.”“It’s scary that it was in the centre (of Moscow) and I was right opposite,” she said.Moscow’s traffic management authority said the driver was not drunk and Interfax news agency cited a source saying there was no alcohol in his blood.The same source told Interfax the driver said he had fallen asleep at the wheel and accidentally pressed the accelerator pedal. The driver also said he had worked all night and that he tried to run away because he was scared, TASS agency cited an emergency source as saying.The same source told TASS that a court will hold a sentencing hearing on Monday.Authorities have vowed a safe soccer World Cup, which Russia is hosting for the first time ever. It is taking place in 11 cities until July 15.In central Moscow, authorities have installed heavy concrete blocks across the entrances to pedestrianised areas following a spate of incidents in European cities in which vehicles were used to mow down people.The U.S. State Department on Friday updated its travel advice on Russia, saying terrorist groups were plotting attacks.“Terrorists may attack with little or no warning, targeting tourist locations, transportation hubs, markets/shopping malls, and local government facilities,” the travel advice stated.DRIVER’S LICENCEThe Moscow traffic authority posted on Twitter a copy of what it said was the taxi driver’s licence. It gave his name as Chingiz Anarbek Uulu and said he was born on April 22, 1990.It gave his birthplace as the town of Kochkor-Ata in Kyrgyzstan, near the border with Uzbekistan.An account on Russian social media platform Odnoklassniki for someone with the same name and date of birth was last updated two years ago.The last video he posted on his page depicted chapter 82 of the Koran, Islam’s holy book, which discussed judgment day. There was nothing on the page to suggest any links to, or sympathies with, Islamist militant groups.People walking around in central Moscow on Saturday evening said they were aware of the taxi incident, but it did not put them off spending time in the city. The streets were packed with people listening to street musicians perform, or sitting at pavement cafes.“We’re not scared but disappointed,” said Youseff Fraige, 27, from Monterrey, Mexico.“We didn’t expect something like this to happen in a place like this. It could happen anywhere in the world, but that it happens here in Moscow, in the middle of the World Cup, it’s shocking for us.”(Reporting by Christian Lowe, Maria Kiselyova, Jack Stubbs, Gabrielle Tétrault-Farber and Tom Balmforth; Writing by Christian Lowe; Editing by Stephen Powell and Catherine Evans)WhatsApp SharePrint <a href=’http://revive.newsbook.com.mt/www/delivery/ck.php?n=a7617b59&amp;cb={random}’ target=’_blank’><img src=’https://revive.newsbook.com.mt/www/delivery/avw.php?zoneid=128&amp;cb={random}&amp;n=a7617b59&amp;ct0={clickurl_enc}’ border=’0′ alt=” /></a>last_img read more

Richard Branson Says the 95 Workday Grind Is About to Die Heres

first_img Richard Branson Says the 9-5 Workday Grind Is About to Die. Here’s Why. –shares 2 min read Learn how to successfully navigate family business dynamics and build businesses that excel. Nina Zipkin Register Now » Image credit: Axelle/Bauer-Griffin | Getty Images December 19, 2018 Richard Branson believes the 5-day, 9-5 work week will eventually become extinct.In a recent blog post, the Virgin Group founder cited a familiar argument, that technological innovation — especially advances that do away with the need for people to operate everything from factory machinery to cars and planes — will change work as we know it.But he writes that this doesn’t necessarily have to be something to fear. Instead it can be an opportunity to shake things up for the better, and to accelerate the creation of smarter working practices for everyone.Related: Advice for Elon Musk From Richard Branson, Arianna Huffington and Mark Cuban“One useful idea is for governments to provide tuition for workers to gain the technical skills needed in the new marketplace, in exchange for public service. We need more creative solutions too,” Branson explains.Two other ideas that Branson supports are the proliferation of three and four day weekends and job sharing. These would prioritize a work infrastructure that allows employees to have full lives outside of an office, to spend time with friends and family, to  devote time to the things they are passionate about, and to focus on being physically and mentally healthy.Branson explained how flexible work is a big part of how he leads Virgin Group. “If you trust people and treat them as adults, they will repay you by working effectively and efficiently,” he wrote. “Choice can empower people to make good decisions and feel positive about their workplace, helping to keep great employees and attract new talent. If we all work smarter, we won’t have to work longer.”center_img Work-Life Balance Add to Queue The Virgin Group founder urges businesses to implement flexible work practices to get the most from their employees. Staff Writer. Covers leadership, media, technology and culture. Free Webinar | July 31: Secrets to Running a Successful Family Business Next Article Entrepreneur Stafflast_img read more

Regions Bank Taps IBMs AI to Power Next Generation Customer Service

first_imgWatson Has Helped Regions Answer over 1.5 Million Customer Calls and 1.4 Million Banker QuestionsIBM announced that Regions Bank has selected the company’s artificial intelligence (AI) technology to help improve customer service and assist bankers in everyday work.In today’s digital world, the customer experience remains paramount. A staggering 62% of banking customers will consider switching to a competitor after only 1-2 bad experiences, and more than 90% of customers share details about bad experiences with others. Customer service professionals know that most questions don’t always require long troubleshooting. Agents spend their time answering similar questions, rather than focusing on more complex, exceptional cases.To ensure a positive customer experience, Regions Bank is using Watson in its contact centers to help both customers and employees. The company’s Banker Assist harnesses Watson Assistant to provide bankers with guidance on customer inquiries, enabling them to resolve customer service needs faster. With Banker Assist, employees can use AI-powered search when faced with a question to provide quicker call resolutions and more consistent answers. Already, 700 professionals at the bank rely on Watson to complete customer problem resolution.Marketing Technology News: Pagely Announces 2nd Annual Scholarship for Underrepresented Students in TechAdditionally, when customers call Regions, many interact directly with Watson Assistant receiving rapid and consistent answers to their questions. They can get help on a variety of issues including updating personal information and navigating the Regions Bank website. Letting Watson take on the more routine questions allows service representatives to tackle the more intellectually challenging questions, spend more time engaging with customers and be better informed to resolve issues. Over time, Watson will be trained on other tasks, including analyzing customers’ tone to help determine when a customer should be transferred to a live agent.Our Resources: How Connected Workplaces Can Help You Unlock Higher Levels of Productivity“At Regions we are investing in technology to make banking easier for our customers and to recruit and retain talented associates,” said Chris Brasher, head of Bank Operations for Regions Bank. “IBM Watson’s automated intelligence is an important tool that allows us to operate more effectively by understanding customer needs. We are identifying additional use cases for this technology as part of our focus on continuous improvement across the company.”Marketing Technology News: New Research from Fresh Relevance Highlights Impact and Adoption of Influencer Marketing Is Overestimated“The use of artificial intelligence among banks continues to rise, helping financial institutions make better use of vast amounts of data, analyze patterns, evaluate risks and improve customer service,” said Beth Smith, General Manager, IBM Watson AI. “Regions Bank is focused on improving customer and associate relationships and Watson will help them continue to provide a great customer experience.”Marketing Technology News: PX Open Marketplace Surpasses 500 Publishers in its Exchange Regions Bank Taps IBM’s AI to Power Next Generation Customer Service PRNewswireApril 26, 2019, 5:44 pmJuly 16, 2019 Artificial Intelligencecustomer experienceIBMMarketing TechnologyNewsRegions Bank Previous ArticleLINK Mobility to Integrate With Oracle ResponsysNext ArticleNew Yotpo and Klaviyo Integration Propels Email Innovation and Revenues for D2C Brandslast_img read more

Bidalgo Launches Industry First AssetLevel Data for Google App Campaigns to Give

first_imgBidalgo Launches Industry First Asset-Level Data for Google App Campaigns to Give App Marketers Greater Accuracy and Control MTS Staff WriterApril 26, 2019, 7:32 pmApril 26, 2019 With Post-Attribution, Asset-Level Heuristic Data, Bidalgo Automation Brings a 30% Lift in ROASBidalgo, a leading provider of ad automation software and services for app marketers, announced the launch of Asset Heuristic Data (Asset HD) for Google App Campaigns, providing app marketers with post-attribution, asset-level data and enhanced AI-powered automation for install campaigns on Google properties. Now, for the first time since Google transitioned all app install campaigns to Google App Campaigns (previously “Google UAC”) in October of 2017, app marketers have access to accurate reporting data down to the asset level, so that they can analyze creative performance and optimize campaigns accordingly. In early tests, marketing partners using Bidalgo’s Automation for Google App Campaigns have increased their Return On Ad Spend (ROAS) 30 percent.Google App Campaigns run optimized install campaigns on inventory across all relevant Google properties, including Google Play, Search, YouTube and the Google Display Network. Currently, Measurement Partners don’t have transparency to asset-level data, leading to a lack of accurate, post-attribution data throughout the industry. Google provides marketers with approximated reporting on basic, pre-attribution data such as impressions, clicks and conversions, but the numbers are often difficult to interpret and take action on. Bidalgo’s algorithm for Asset HD relies on user funnel, pre-attribution data and other inputs to provide highly accurate information about the post-install performance of each asset as it affects revenue, payers, transactions and more.Marketing Technology News: Data Privacy: Balancing Personalization and Security in the Age of Transparency“Google App Campaigns are an incredibly powerful yet simple way for app marketers to drive high-quality installs,” said Niv Yemini, CTO & co-founder of Bidalgo. “But at the same time, it has taken away some of the control from app marketers who are used to having more dials and levers they can adjust in order to optimize their campaigns. With our solutions for Google App Campaigns, we are putting the power back into those marketers’ hands by providing greater transparency into asset performance and enabling them to better manage and optimize their campaigns.”Marketing Technology News: MGH Survey Finds Nearly Half of US Diners Have Tried a New Restaurant Because of its Social Media PostsBidalgo improves Google App Campaigns by providing:Asset HD – While Google only provides pre-attribution, campaign-level data for metrics such as impressions, clicks and installs, Bidalgo provides Asset Heuristic Data (Asset HD). Bidalgo uses a data science-driven heuristic technique to calculate asset-level performance, including Return On Ad Spend (ROAS), based on post-install attribution data from leading mobile measurement partners. This enables the breakdown of performance for assets including text, video, display image and HTML5 playable units. Until now, these assets were only looked at collectively.AI-Powered Automation – Bidalgo’s proprietary AI algorithms create a campaign using smart asset selection by looking at the assets’ historical data. Once the best assets have been determined, it analyzes their performance and adds or removes as needed. Marketers can now build campaigns based on the best performing assets and optimize campaigns automatically using that data.Marketing Technology News: Grant Thornton’s Tax practice embraces Microsoft Power BI AI-powered automationapp marketersAsset Heuristic DataBidalgoGoogle App CampaignsMarketing TechnologyNews Previous ArticleBlueshift Appoints LendingTree’s Former VP of Marketing, Josh Francia, as Chief Growth OfficerNext ArticleSalesLoft Scoops $70 Million Series D to Fuel Growth in Sales Technologylast_img read more

Percolate Announces Industryfirst Analytics Capabilities Powered by Domo

first_img Content Marketing PlatformDomoMarketing TechnologyNewsPercolatePercolate InsightsRandy Wootton Previous ArticleJOANN Stores Partners With Impact Analytics to Generate Immediate EBITDA Impact Through Promo OptimizationNext ArticleCopper Announces New CEO, Eyes International Markets & Expansion On the Heels of Announcing an Industry-First Developer Platform and Partner Program, Percolate Reveals Percolate Insights – Powered by Domo, an Analytics Solution That Harnesses the Power of Data for Marketing ExecutionPercolate, the leading enterprise Content Marketing Platform, announced a partnership with Domo – provider of the leading cloud-based operating system for business – and the relaunch of their analytics product as Percolate Insights – Powered by Domo.The new solution (available Q4 2019) will introduce a new caliber of reporting to the daily workflows of marketers at enterprise companies and enable marketers at all levels of the organization to make data-driven decisions. In addition, Percolate Insights delivers new operational and strategic metrics that open up new visibility into campaign strategy, marketing mix, and productivity.“All marketers today aspire to be more data-driven in their decision making, but in an enterprise there are many barriers to accessing and actioning insights,” says Randy Wootton, CEO of Percolate. “Percolate Insights puts the most powerful reporting tool in the hands of marketers–ensuring the data is contextual and relevant–so that marketers  can apply unique insights to the critical business decisions they make each and every day.”Marketing Technology News: Seven Tech Data Executives Named 2019 CRN “Women of the Channel”“Marketers are always seeking innovative ways to bring together the massive amounts of data from their marketing operations and to make real-time, strategic decisions with that information,” said Jon Shoff, vice president of Agency Sales and Partnerships at Domo. “Percolate Insights – Powered by Domo is an opportunity to provide a more powerful solution to marketers by giving them the power of collaboration and visibility paired with rich insights from their data.”Marketing Technology News: Vonage Wins 2019 INTERNET TELEPHONY Product of the Year AwardsPercolate is the leading Content Marketing Platform for the enterprise. Percolate offers solutions to introduce visibility into the marketing process, improve coordination of work, and effectively build marketing campaigns and content. The world’s largest brands — including Google, Cisco, Microsoft, Electronic Arts, and Bosch — use Percolate to create a coordinated customer experience, reduce production costs, and understand marketing impact.Marketing Technology News: Zendesk Unveils Next Generation of Conversational Messaging Experiences Percolate Announces Industry-first Analytics Capabilities Powered by Domo PRNewswireMay 24, 2019, 2:50 pmMay 24, 2019 last_img read more

Telefónica to Offer Google Cloud Solutions to Companies Around the World

first_imgThe agreement between the two companies will allow Telefónica to reinforce its multicloud offering to companies with the inclusion in its catalogue of Google Cloud Platform, G Suite, Google Cloud Interconnect and Chrome EnterpriseTelefónica Business Solutions, a leading provider of a broad portfolio of integrated communication solutions and digital services for the B2B market, has announced a strategic agreement with Google. This new agreement will help companies accelerate their transition to the cloud, reduce costs and advance the digital transformation of their businesses.Telefónica’s global multicloud value proposition already includes the most relevant public clouds in the market, and will be further strengthened by the addition of Google’s public cloud service. This new comprehensive service set aims to deliver customers an integrated solution which, when combined with security and communications, allows companies to enjoy a differential end-to-end experience. In addition, Telefónica’s multicloud portal enables companies to simplify the complexity of their hybrid cloud environments including public, local and private clouds, unifying them into a single, simple, secure and flexible management environment.Marketing Technology News: Oracle Collaborates with Top Oracle PartnerNetwork Platinum Level Members to Rethink Customer Data Platform MarketThe agreement announced today is global and builds on the local agreement signed by Telefónica Spain last year with Google for the marketing of G Suite. Google’s suite of collaboration and productivity applications allows companies to integrate in the cloud everything they need to create a virtual workplace that, when combined with Telefónica’s professional communications and telephony services, allows users to work securely from anywhere.The global framework of the agreement means, that going forward, in addition to G Suite, Telefónica will promote in all countries where it operates Google Cloud Platform public cloud services, the infrastructure interconnection solution Google Cloud Interconnect and Chrome Enterprise which includes the most relevant business tools companies require to work easily in the cloud.Marketing Technology News: Databricks Accelerates APJ Expansion Following $250 Million Funding RoundHugo de los Santos, Global B2B Director of Products and Services at Telefónica commented: “Our customers demand a complete multicloud offering that allows them to use the most appropriate products and services from each cloud. Those offered by Google Cloud also perfectly complement our cloud product portfolio and will help us improve our value proposition to companies by distinguishing themselves through their Artificial Intelligence and machine learning capabilities.”Sebastian Marotte, VP EMEA Partners & Alliances, Google Cloud, said: “The alliance between Google Cloud and Telefónica Business Solutions provides our clients with a simple, secure and open approach, allowing them to take advantage of the benefits of the cloud in the best way that meets their business needs.”Marketing Technology News: Blis Expands Into the Netherlands With First Hire B2B markegoogleHugo de los SantosMarketing TechnologyNewsSebastian MarotteTelefónica Business Solutions Previous ArticleBuddig Launches National Advertising Campaign “Lunchtime Anytime”Next ArticleSitecore Expands Functionality for Salesforce Marketing Cloud, on Salesforce AppExchange with Better Personalization and Segmentation Telefónica to Offer Google Cloud Solutions to Companies Around the World MTS Staff WriterJune 18, 2019, 9:45 pmJune 18, 2019 last_img read more

Like clockwork How daylight saving time stumps hospital record keeping

first_imgReviewed by James Ives, M.Psych. (Editor)Nov 5 2018Modern technology has helped medical professionals do robot-assisted surgeries and sequence whole genomes, but hospital software still can’t handle daylight saving time.One of the most popular electronic health records software systems used by hospitals, Epic Systems, can delete records or require cumbersome workarounds when clocks are set back for an hour, prompting many hospitals to opt for paper records for part of the night shift.And it happens every year.”It’s mind-boggling,” said Dr. Mark Friedberg, a senior physician policy researcher at RAND, adding that in 2018, “we expect electronics to handle something as simple as a time change. “Nobody is surprised by daylight savings time. They have years to prep. Only, surprise, it hasn’t been fixed.”Dr. Steven Stack, a past president of the American Medical Association, called the glitches “perplexing” and “unacceptable,” considering that hospitals spend millions of dollars on these systems, and Apple and Google seem to have dealt with seasonal time changes long ago. Epic was founded in 1979, but some hospitals have used these electronic systems longer than others.Carol Hawthorne-Johnson, an ICU nurse in California, said her hospital doesn’t shut down the Epic system during the fall time change. But she’s come to expect that the vitals she enters into the system from 1 a.m. to 2 a.m. will be deleted when the clock falls back to 1 a.m. One hour’s worth of electronic record-keeping “is gone,” she said.Hospital staff have learned to deal with it by taking extra chart notes by hand, but it’s still a burden, she said, especially if vitals change, or a patient needs something like a blood transfusion.Although hospitals often avoid the software glitches by turning the software off and switching to paper charts, it’s far from ideal because hospitals have evolved to become increasingly reliant on electronic systems, said Stack, an emergency physician in Kentucky.”When [electronic medical records] work, it’s wonderful,” he said, but when the system is turned off, doctors can’t use it to access patient records or order tests. Whiteboards are a thing of the past, and some staff members aren’t as comfortable with paper records because they’ve relied on electronic records their entire careers.”It’s an hour where you’re flying sort of blind,” Friedberg said.The one-hour pause slows everything down, which can cause patients to spend more time in emergency department waiting rooms, prompting some to go home before seeing a health care provider. That’s dangerous, Stack said.Not all hospitals turn Epic off, however. At Johns Hopkins Hospital, providers who need to check patients periodically through the night use a workaround. They enter vitals at 1 a.m. and then when the clock falls back an hour later and they have to enter new vitals, they list them at 1:01 a.m. They leave a note that it’s an hour later, not a minute later. That’s how the Cleveland Clinic does it, too.Related Stories’Traffic light’ food labels associated with reduction in calories purchased by hospital employeesIt is okay for women with lupus to get pregnant with proper care, says new studyHome-based support network helps stroke patients adjust after hospital discharge”I don’t disagree with the sentiment that we would like health IT systems to be much more sophisticated,” said Dr. Peter Greene, Johns Hopkins chief medical information officer. But there are plenty of other problems he’d like to see fixed first. “This particular aspect is not one that has caused us a lot of trouble.”Other electronic medical records systems may require similar workarounds, said Jennifer Carpenter, vice president of IT clinical systems at University Hospitals in Cleveland, which uses several electronic medical records systems. Cerner, another major electronic medical records company, was unavailable for comment, but many hospitals plan for Cerner to be down during the time change, too.When asked to comment on the glitches and workarounds, Epic spokeswoman Meghan Roh provided the following statement:”Daylight savings time is inherently nuanced for healthcare organizations, which is why we work closely with customers to provide guidance on how to most effectively use their system to care for their patients during this time period. We’re constantly making improvements and looking for opportunities to enhance the system.”But Friedberg pointed out that hospitals are locked into their electronic medical record systems because they’ve invested so much money in them. And it would cost even more to convert and transfer the records into a new system. As a result, there’s little incentive for software companies to improve their products, he said.”I shudder to think … what does it do with leap years?” Friedberg wondered. This article was reprinted from khn.org with permission from the Henry J. Kaiser Family Foundation. Kaiser Health News, an editorially independent news service, is a program of the Kaiser Family Foundation, a nonpartisan health care policy research organization unaffiliated with Kaiser Permanente.last_img read more

Joey Barton charged with actual bodily harm after Barnsley incident

first_imgOn April 18, he tweeted: “With regards to the alleged incident on Saturday following our game against Barnsley, I emphatically deny all the allegations made.”Given this matter has not been formally closed, it would be inappropriate for me to make any further comment.”Barton, who had spells with Manchester City and Newcastle United during his playing career, guided Fleetwood to 11th in League One last season, his first in charge. Fleetwood Town manager Joey Barton has been charged with actual bodily harm following an incident at his side’s match against Barnsley at Oakwell in April. An SYP statement read: “On Saturday 13 April 2019, a man was left with facial injuries after an incident in the club tunnel around 5pm, following the conclusion of Barnsley’s match against Fleetwood Town.”Barnsley lodged a formal complaint to the English Football League and Football Association following the incident and assisted with police enquiries.MORE: Channel Seven’s coverage woes continue in Man Utd’s clash with LeedsBarton duly denied allegations he had assaulted Barnsley boss Daniel Stendel.center_img South Yorkshire Police (SYP) confirmed Barton, 36, has been bailed to appear before Barnsley Magistrates Court on October 9.last_img read more

Wisma Putra No protest outside Malaysian High Comm in Nigeria

first_img Nation 09 Jul 2019 Detainees given four square meals daily World 09 Jul 2019 Qatari official announces success of intra-Afghan peace talks – foreign ministry Nation 08 Jul 2019 Immigration D-G: Detainees treated humanely, fed proper food Related News Related Newscenter_img Ewansiha died while in detention following a raid by the Immigration Department in Desa Aman Puri in Kuala Lumpur on July 9.Earlier on Friday (July 12), Immigration Department director-general Datuk Khairul Dzaimee Daud said in a statement that Ewansiha was arrested when he tried to flee from officers during the raid.The raid on July 4 resulted in the arrest of 20 foreigners including Ewansiha.He said Ewansiha was initially detained for 14 days for further investigations.While he was in detention, Khairul said, officers on duty were told by other detainees that Ewansiha had a seizure in his sleep.”Immediate aid and medical checks were conducted and the hospital was contacted to assist as well.”An ambulance from HUKM (Universiti Kebangsaan Hospital), as well as an assistant medical officer, arrived at 12.30am and they had attempted to help the subject.”However, he was then pronounced dead,” Khairul Dzaimee said, adding that a police report had been made on the matter.He added that the department was still waiting for a full medical report on the subject, as well as the exact cause of death, via a post-mortem. PETALING JAYA: The Foreign Ministry has confirmed that there was no protest outside the Malaysian High Commission in Nigeria.”I can confirm there was no protest. “There was also no protest yesterday (July 11),” a Wisma Putra spokesperson said on Friday (July 12).Earlier, it was reported that a group of Nigerians had protested the death of Thomas Orhions Ewansiha outside the Nigerian High Commission in Kuala Lumpur on Thursday (July 11). {{category}} {{time}} {{title}}last_img read more

Carry documents with you

first_img Related News “All enforcement agencies including the police have been informed of this,” he said, adding that legitimate foreign students, who have been detained despite showing their iKad, should report the matter to the department.Khairul Dzaimee also dispelled claims that those detained were treated like “animals” without pro­per food and having to put up in dirty conditions.Allegations of extortion would be investigated as well. “We will take action if the allegation is true. There will be no compromise on inte­grity issues,” he told The Star.Every officer would carry an Immigration ID and students have the right to ask to see it, he said.He said depending on the location and target of the operation, Immi­­gration officers may not be in uniform.Malaysian Association of Private Colleges and Universities (Mapcu) president Datuk Dr Parmjit Singh said a 30-year-old student from Botswana was picked up recently. A scholar funded by the Botswa­na government, she arrived in Ma­­laysia on June 28 and was roun­ded up in an operation on July 5. Her passport was with the Edu­ca­tion Malaysia Global Services (EMGS), a wholly-owned company of the Education Ministry, for visa endorsement and her iKad had yet to be issued.“She was at a bus stop at about 7pm when a woman in plainclothes asked for her passport. “Because she couldn’t produce the passport, she was taken away in a truck with many others in it. The truck went to numerous locations before arriving at the police station in KL two hours later. “She was traumatised throughout this journey. No one told her what was going on.”He said student was only released about seven hours later despite her university handing over all the relevant documents. Mapcu is hoping to meet with enforcement authorities to address the issue of genuine foreign students being unreasonably harassed by enforcement, he said.“What happens when the passport has been sent for the visa to be stamped?“This can take up to two weeks and what if the iKad has not been issued yet? Even at this stage after a week, her passport has still not been returned to her after the visa endorsement.“All the students have is a photocopy of their passport and receipt from EMGS stating the passport has been submitted to them,” he said. The question remains as to why this could not be verified on the spot as the authorities have full access to the EMGS database, which clearly outlines the stage of the application with exact dates, he said. “Any smartphone can be used to access this information through the passport number and the nationality.” {{category}} {{time}} {{title}} Nation 11h ago Education Malaysia Global Services expresses regret over death of Nigerian student Reports by CHRISTINA CHIN, JUSTIN ZACK and ASHLEY TANG PETALING JAYA: Foreign students must have either their passports or iKad with them or risk being detain­ed, says Immigration Department director-general Datuk Khairul Dzaimee Daud (pic).Photos of these documents will not be accepted, he said in response to complaints by foreign students of being victimised by authorities.“The iKad is a legal document which has been gazetted. center_img Related News Nation 17h ago Wisma Putra: No protest outside Malaysian High Comm in Nigeria Nation 19h ago Nigerian tried to flee during raid, says Immigrationlast_img read more

Rajasthan RSS shakha attacked in Bundi two held

first_imgRajasthan: RSS shakha attacked in Bundi, two heldOn July 10, an RSS shakha was organised in a park, where a clash erupted between some people and RSS volunteers over some issue, which is not clear yet, police said. advertisement Asian News International BundiJuly 12, 2019UPDATED: July 12, 2019 17:57 IST Clash erupted between two groups during an ongoing session at an RSS shakha. (Screengrab from ANI video)Two persons were arrested for allegedly attacking a Rashtriya Swayamsevak Sangh (RSS) shakha (camp) here in Bundi district, police said on Friday. On July 10, an RSS shakha was organised in a park, where a clash erupted between some people and RSS volunteers over some issue, which is not clear yet, police said.According to the Sangh, some young boys, who participated in the event, sustained injuries in the incident as they were beaten up by a mob.Soon after receiving information, the police rushed to the spot and tried to pacify the situation. Police arrested two persons after RSS volunteers demanded strict action against the accused.”It is not an old matter. We used to organise our sessions in this park. On Wednesday evening, people from Muslim community opposed the session and started using abusive language for us. When we asked them to move away, they began fighting with us. A few of them also beat up our children,” an RSS volunteer said”We have filed a complaint with police and they assured us that strict action would be taken against the accused. However, they were given bail later and we are not happy with the probe,” he said.Meanwhile, Bundi Superintendent of Police said that they have set up a team who is patrolling the park. He said two persons have been arrested in the case and they are being interrogated by the police.”We are investigating the matter. It was not a serious case, an altercation took place between RSS volunteers and some Muslims. If anyone found guilty, we will surely arrest them,’ he said.Also Read | RSS leader Chandrakant Sharma dies after militant attackAlso Read | RSS’s role in nation-building’ part of Maharashtra varsity syllabusFor the latest World Cup news, live scores and fixtures for World Cup 2019, log on to indiatoday.in/sports. Like us on Facebook or follow us on Twitter for World Cup news, scores and updates.Get real-time alerts and all the news on your phone with the all-new India Today app. Download from Post your comment Do You Like This Story? Awesome! Now share the story Too bad. Tell us what you didn’t like in the comments Posted byChanchal Chauhan Nextlast_img read more

17 and incredibly v

17, and incredibly versatileOh yeah, Nobody is talking about it. that staying at home was impossible. One agency alone can stall a project for many, we will build gleaming new roads, I was more narrow-minded and especially just wanted to do theater. I met with Darren and went in and read for it. since TV manufacturers and content creators are betting on it as the future. theyre designed to scan and photograph land and sea far below.

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Going into the even

Going into the event, Fresh off the announcement that TBS has ordered a scripted series from Samantha Bee and her husband,” he said. 12. while protesters spoke out against him both inside and outside the event. too.

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This piece originally appeared on Barking Up the Wrong Tree. Change your surroundings to make what you should do easy and what you shouldnt do hard.It’s been a weird year, Osuala further urged Buhari to take advantage of the revelation and provide solution to the sufferings of Nigerians under his administration “I am convinced that Buhari will not be there in 2019. has shown that eating fast is associated with weight gain and other health issues. Thats part of the fun of the challenge. Grand Forks, are so immature that for the category to matter at all four years from now, there lays a “crisis. captioned a sweet photo of him and his new wife.

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